Política de Privacidade

1. O Escopo

1.1 This policy describes the types of Personal Data the Company collects from individuals and explains how it processes, shares with third parties, and protects that data.

1.2 This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly by combining additional information that we hold or have access to.

1.3 The Policy defines "processing" as any operation involving the use or collection of Personal Data, including managing, structuring, and storing Personal Data.

1.4 Our services are intended for the general public and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we become aware that we hold information relating to a child, we will delete it as promptly as possible.

2. Quais Dados Pessoais Temos sobre Você

2.1 We collect Personal Data when you access the service and channels or visit our website. In certain cases, we may request your Personal Data.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or our support channels, or when we receive your information from our third-party partners.

3. Não Exigimos a Divulgação de Informações Pessoais

3.1 You are not required to provide us with any Personal Data. In certain circumstances, however, withholding such Personal Data may prevent us from delivering our Services or granting you access to the website.

4. Quais Dados Pessoais Coletamos

4.2 The information collected is not private data and cannot be used to identify you.

4.3 Personal Data we receive from you: any personal data you choose to provide when you connect to a third-party online trading platform through Us.

4.4 Personal information you provide specifically to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

5.1 The company processes your Personal Data for the purposes described in this section and in accordance with the applicable legal basis.

5.3 Contact us by email for more details about the processing necessary to protect legitimate interests.

5.4 The following sets out the reasons and legal grounds on which we may process the information you provide to us:

6. Transferência de Dados Pessoais a Terceiros

6.1 The Company may also share Personal Data with third-party service providers, such as IP address hosting and storage providers, as well as those analyzing user experiences.

6.2 Você também pode nos solicitar que forneçamos Dados Pessoais específicos sobre você a plataformas de trading de terceiros. Nesses casos, transmitiremos a essas plataformas de trading de terceiros os Dados Pessoais que você nos fornecer. O uso desses Dados Pessoais fica sujeito às respectivas políticas de privacidade dessas plataformas. Seus Dados Pessoais poderão ser compartilhados com diversas plataformas de trading.

6.3 A Empresa poderá compartilhar Dados Pessoais com entidades relacionadas ou parceiros comerciais. Isso pode fornecer à Empresa os recursos necessários para aprimorar e melhorar os produtos e serviços oferecidos aos seus clientes.

6.4 Where necessary to protect the rights or assets of third parties, the Company is authorised to disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share Personal Data about you with potential investors or buyers, or with creditors of the Company or any other company within the group, in connection with such a transaction (including the transfer or sale of assets belonging to the Company or any other company within the group), or as part of any merger, restructuring, consolidation, or insolvency of the Company or any other business within the group.

7. Cookies e Serviços de Terceiros

7.1 We may use third-party services, such as those that display advertisements on our site or data analytics companies. These companies may also use cookies or other technologies.

7.2 Cookies are small text files stored on your device each time you visit or access the site. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and tailor the products and services that interest you. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are downloaded temporarily to your device and remain only for a short period, until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a period after you close your browser. They help the Site recognize you as a returning user and allow you to come back to the site.

7.5 However, be aware that some or all of the Site's functions and features may not work as you expect if this occurs.

Online Tracking Notice: this service does not currently support "do not track" signals.

8. Retenção de Dados Pessoais

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purposes of processing described in this Policy, or for longer periods where permitted under applicable laws, regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the Personal Data we hold to ensure it is no longer kept when no longer needed.

9. Transferências Internacionais

9.1 Your personal data may be transferred to other countries, including to a third country or international organizations. The Company takes all necessary measures to protect the personal data you provide and to ensure that data users can exercise their rights and access effective legal remedies.

9.3 The Company can provide details of the safeguards it applies to protect your Personal Data transferred to third countries or international organisations. Email us at: support@brasafondivo.com

10. Segurança dos Dados Pessoais

10.1 We implement appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.

10.2 Não podemos garantir que a segurança dos seus Dados Pessoais será mantida sem falhas. Também não nos responsabilizamos por quaisquer danos intangíveis, incidentais ou consequenciais decorrentes do uso ou da divulgação de Dados Pessoais. Isso inclui, sem limitação, quaisquer Dados Pessoais divulgados em razão de erros de transmissão, acesso não autorizado por terceiros ou qualquer outra causa fora do nosso controlo.

10.3 To meet legal or other obligations beyond our control, we may be required to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot control the security applied to your Personal Data by these third parties.

10.4 Personal Data cannot be transmitted over the web with complete security. The Company cannot guarantee the security of any Personal Data you transmit to Us over the internet.

11. Hyperlinks para Sites de Terceiros

11.1 The website may contain links to third-party sites and applications. These sites and applications are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by such sites or applications. This Policy does not apply to actions carried out through them.

11.2 Before accessing any third-party site or application, we recommend reading its privacy policy and considering carefully before you provide any Personal Data to it.

12. Alterações nesta Política

12.1 This Policy may change at any time. If we update it, we will notify you by publishing the revised Policy on our website.

12.2 Quando fizermos alterações significativas nesta Política, procuraremos informá-lo pelos meios que considerarmos adequados e publicaremos um aviso no nosso site.

12.3 Unless expressly stated otherwise, any changes take effect once the revised Policy is published.

13. Seus Direitos

13.1 Você tem o direito de solicitar que verifiquemos a exatidão dos Dados Pessoais que coletamos sobre você, de corrigir eventuais erros e de excluir todos os Dados Pessoais desnecessários. Você também pode restringir o escopo dos tipos de tratamento aplicados às suas informações pessoais.

13.2 If you are an EEA resident, please refer to this page. These rights apply to the Personal Data you provide. To exercise any of these rights, email the address below.

13.3 Right of access The Company is able to verify the accuracy of the Personal Data being processed about you. If accurate, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically if you so request. The right to access Personal Data must not conflict with the rights and freedoms of others. If the request adversely affects the rights and freedoms of another person or your own rights, the Company may refuse to comply with the request or limit its ability to fulfil it.

13.4 Right to rectification The Company has the right to correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw consent and there is no legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data are processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation that must be handled under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restrições de processamento Caso tenha dúvidas quanto à exatidão dos seus Dados Pessoais, pode solicitar à Empresa que limite o processamento dos mesmos. Se solicitar a restrição dos Dados Pessoais, estes só poderão ser mantidos mediante o seu consentimento, para a criação, o exercício ou a defesa de direitos legais, para a defesa dos direitos de outra pessoa singular, ou em caso de motivo de interesse público significativo no âmbito da União Europeia ou de um Estado-Membro.

13.7 Right to data portability Where processing is automated and based on consent or a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not alter the rights you hold under the right to erasure. The right to data portability does not affect the rights or freedoms of third parties.

13.8 Right to object You may object at any time to any use of Personal Data relating to you that is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those legitimate interests. Where we can establish compelling legitimate grounds for processing the Personal Data, we may continue processing only if you do not demonstrate that your rights, freedoms, or interests override those grounds, or where the processing is necessary for the exercise, establishment, or defense of legal claims. Regarding direct marketing You have the right, at any time, to object to the processing of Personal Data relating to you.

13.9 Right to withdraw consent You may withdraw your consent to the processing of Personal Data concerning you at any time. This does not affect the lawfulness of any processing carried out based on your consent before its withdrawal. You have the right to lodge a complaint with your supervisory authority. You may file an appeal with a supervisory authority established by a member state to protect the fundamental rights of individuals regarding the processing of Personal Data within the European Union. European Union and Member State laws may limit your rights concerning Personal Data that relates to you, as detailed in this section 13.

13.10 We will provide the information you request under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months if necessary, depending on the nature and number of requests. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

13.11 Unless prohibited under section 13 of the Act, the information you request in accordance with your rights under section 13 will be provided free of charge. Where a request is unfounded or excessive, particularly if repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act.

13.12 If we have doubts about the identity of the person who submitted your request, we may ask that person to provide reasonable proof of identity.